TOYOTA WARRANTY

Buying a new Toyota vehicle from Al-Futtaim Toyota means that you will receive a manufacturer-backed three-year or 100,000 km (mileage) warranty. This guarantees that we will repair or replace any faulty parts or workmanship that occurs as a result of normal use. It not however cover any of the items listed under the exceptions to the warranty. If you sell your car, the warranty coverage is fully transferable to the new owner.

To benefit from the manufacturer warranty, ensure that your vehicle is maintained and serviced by us, where work will be carried out in line with the recommended maintenance schedule from Toyota. Servicing your vehicle at non-authorized dealers will void the warranty of your new car.

Factory Warranty

We’re so confident about our cars. Buying a new Toyota means that you will receive a manufacturer-backed three-year or 100,000 km warranty. This includes:

Vehicle Warranty
Battery Warranty

Extended Warranty

You can purchase an extended warranty package for AED 3,990. This includes 4th & 5th Year / 100,000 km coverage (whichever occurs first).​​

Hybrid Warranty

The following Prius and Camry Hybrid Electric Vehicle components are covered for 8 years and unlimited kilometers. This includes:

Hybrid Battery
Hybrid Transaxle (transmission)
Inverter with converter assembly
Voltage Sensor (Hybrid Battery ECU)
Electric Water Pump

    FAQs:

    What do I need to do to maintain my warranty?

    You simply need to have your vehicle maintained and serviced by Al-Futtaim Motors. This means the work will be carried out in line with the recommended maintenance schedule from Toyota. If you do not have the work done by an official Toyota franchise, you will invalidate the warranty.

    What are the exceptions to my warranty?

    1. Battery: during the first two years, a defective battery will be replaced free of charge. If the battery is faulty in the third year, customers will have to pay 50 per cent of the replacement charge.
    2. Towing service to the nearest Al-Futtaim Toyota service centre is covered.
    3. Trucks: Any surface rust or paint defects found on deck panels of pick-up trucks is covered for 12 months or 20,000 kilometers, whichever occurs first. Defects on other areas of your vehicle will be covered under the normal warranty
    4. Exterior damage caused by stone chips or scratches to the paint
    5. Surface corrosion cause by the environment e.g. acid rain, bird droppings, hail etc
    6. Lack of maintenance or improper use of fuel, oil or other materials not approved by Toyota
    7. Maintenance and replacement of wear and tear items e.g. worn brake pads, work brake pads, cleaning, replacement filters
    8. Normal noise or vibration deterioration, including discoloration and fading
    9. Mileage alteration, the warranty is considered void when the mileage has been altered or changed