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We are taking every measure to help stop the spread of COVID-19

18 March 2020

Dear Customers,

In response to the global outbreak of COVID-19, and in line with our commitment to the health and safety of our associates, customers, partners and their families, we at Al-Futtaim Toyota would like to reassure you that we are dedicated to continue serving our customers with the same level of quality they are used to.

We are strictly adhering to the health and safety directives implemented by the UAE Ministry of Health & Prevention (MoHAP) and the Dubai Health Authority (DHA) and have so far taken all recommended and necessary measures to protect all internal and external stakeholders against contamination.

These include:

  • Frequent disinfection of all areas across all our properties
  • Frequent sanitization of the interior and exterior of our vehicles on display, as well as customers’ vehicles, which we deliver and service.
  • Placing hand sanitizers for guests at all entry and exits
  • Implementation of additional hygiene and cleaning trainings for our housekeeping teams.

In addition to all these, we are using state-of-the-art air purification and Ultra-Mist Fumigation technology to disinfect all customer vehicles which we deliver and service. Note that this service will be offered free of charge to our sales and aftersales customers during vehicle handover.

We encourage our employees and customers to refer to official sources to obtain information on the situation and abide by the guidelines set by the UAE health authorities in their effort to contain the outbreak.

Please feel free to contact us through 800-TOYOTA (800869682) for any further clarifications.

Stay safe and best regards,


Saud Abbasi

Managing Director - Al Futtaim Toyota